Call Center Quality Monitoring
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Voicent Call Center Manager v.8.5.2
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.
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Call Center CRM v.8.6.2
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations
Dialgo Personal Call Center v.2 5
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.
Unite Call Center v.2.0
VoIP based PBX and CAll center. Unite Call Center for Skype is 100% program based, truly business-class customer communication and management system with host of much sought after abilities.
PrettyMay Call Center for Skype
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice
Terrasoft Call Center v.2 8
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users,
Advanced Call Center
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized
Advanced Call Center 7 v.5.0
An advanced, yet simple-to-use software answering machine for your voice modem.
Cc-Modeler v.2. 1. 2023
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation.
ErlangXLS v.1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B.
SentryWorks Screen Recorder v.2.0
Abra product is the most powerful screen recording solution available, and it allows you to save recordings in the Adobe Flash file formats (SWF & FLV). Abra™ is the most efficient and easiest to use screen recording application.