Call Center Quality Monitoring
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ErlangXLS v.1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B.
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SentryWorks Screen Recorder v.2.0
Abra product is the most powerful screen recording solution available, and it allows you to save recordings in the Adobe Flash file formats (SWF & FLV). Abra™ is the most efficient and easiest to use screen recording application.
AsterCRM v.386
asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions.
Call Alert! v.1.0.0.1
You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert!
PrettyMay Call Recorder for Skype
PrettyMay Call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype calls on Windows easily. Besides the call recording funtions built in, PMCRS offer many features such as storing Skype voicemail into MP3 files,
Voicent IVR Studio
IVR Studio for easy development of interactive voice response system. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. Voicent IVR solution offers point-and-click call
ActivaTSP v.1. 6. 2004
Activa TSP was developed by ICR and given to the Community to facilitate the creation of telephony applications. With ActivaTSP you can initiate Asterisk outbound calls using your Microsoft Outlook, Microsoft Dialer, ACT!
SIP PBX v2 v.2 69
A Free Windows SIP PBX, with rich and powerful features like ACD(Automatic Call Distribution), Ring Group, Call Parking, Auto Attendant, Pickup Group, Conference, Auto-Dialer, Database CDR report, Database PBX Status Report, and much more.
Excel Dialer Pro v.7.9.0.21
It has all the features of Phone Dialer Pro plus: - dials directly from Excel spreadsheet with the single (or double) mouse click - or it can dial automatically all phone numbers from the spreadsheet - records phone conversation to a wave file.
Kapanga Softphone v.1.00.2180b
Fully featured SIP client.
Drools Planner v.5.4.0
Drools Planner optimizes automated planning.